I’ve frequently spent time at Atomic’s Detroit office this summer, and I’m excited by downtown Detroit’s cycling opportunities. So far, my 3 favorite places to ride in downtown Detroit are:
1. The RiverWalk
I’ve been rinding the RiverWalk between 6am-7:30am. During that time period the RiverWalk has light traffic and the early-morning crowd is usually cheerful and friendly. The RiverWalk has been a great place for cruising, warming up, or easy spinning.
Cycling Detroit RiverWalk
Read more on My 3 Favorite Places to Bike in Downtown Detroit…
Also posted in Culture Tagged cycling
As we humans share our lives with other humans, it’s unavoidable. We will occasionally hit those times (not too often, hopefully) when we mess up in some way, big or small, and we need to make it right with someone.
When we do insult, inconvenience, or otherwise hurt someone, the best path forward is to sincerely apologize — respond directly to the person we hurt, addressing the unique situation with empathy.
Making the Right Apology
Different mistakes call for different apologies. The apology for an unintended insult clearly needs to be expressed differently than the apology for causing a fender bender in traffic.
Read more on The Structure of a Real Apology…
Last weekend I went through another terrible online registration experience when trying to buy a ticket for a popular regional beer release. Over the last few years, I’ve had similarly poor experiences for high demand, online, mass registration events. I’m continually surprised that companies specializing in online registration services struggle to deliver positive customer experiences.
Atomic Object puts a high degree of focus on quality in our work, and we appreciate the work of other companies who do the same. By having an office in Grand Rapids Michigan, it was easy for us to become aware of the quality put into the craft brew made by Founders Brewing Company. Many Atoms have been fans of Founders for years.
Founders has grown in popularity as their distribution footprint has expanded. Their highly-limited, annually-brewed Kentucky Breakfast Stout has established a cult following that brings people throughout the midwest to Grand Rapids for its release. KBS is sought after in online communities throughout the year.
The KBS Release Plan for 2013
In 2012, Founders struggled to make the sale of KBS “fair.” People lined up for the beer’s release the day before sales started and waited for hours in the cold, early-spring weather. Despite standing in line, many people left without getting any KBS. Expectations were not managed well with respect to inventory and the demand represented by the people waiting in line.
Read more on Rethinking Online Mass Registration…
This month I lost my dad. He was a wonderful, imperfect man who was lucky to have lived a long, full life. In my sadness, I’ve been pondering somber topics like my own mortality. I’ve been asking myself what I might want people to remember about me after I shuffle off this mortal coil. My sad, dark thoughts brightened when I read Christina DesMarais’s article: How to Be the Most Memorable Person in the Room.
Here’s the author’s summary of how two people in her life operated and as a result, how they had big, positive impact on those close to them in their lives. I’m inspired by what my dad taught me in life and how his lessons parallel this article’s deceptively simple counsel:
Read more on Be Memorable. Everyday….
Also posted in Company Tagged culture
The Great Ephemeralization:
…For example, a couple of years ago, Google waved a magic wand that transformed millions of Android phones into sophisticated navigation devices with turn-by-turn directions. This was functionality that people had previously paid hundreds of dollars for in stand-alone devices. Now it’s just another feature that comes with every Android phone, and the cost of Android phones hasn’t gone up. I haven’t checked, but I bet that this wealth creation was not reflected in GDP statistics. And it’s actually worse than that: as people stop buying stand-alone GPS devices, Google’s innovation will actually show up in the statistics as a reduction in GDP.
Read more on Software, Economic Indicators, and Ephemeralization…
Carl and I attended Luke Hohmann’s Innovation Games® Consultant Master Class on 9/16 and 9/17. If you haven’t heard of Luke, his Innovation Games book or the online games, please take a few moments to check them out. If you like what you see, I strongly recommend signing up for an Innovation Games class. Luke’s class gave us many additional insights about the games and a better understanding of how to facilitate an Innovation Games session.
Read more on Innovation Games Class Review…