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User Experience

Stacks, Crumbs, and Keynote: iOS Interface Ideas

There are a lot of great mobile app user experiences out there these days. This is great — we’ve won! Unfortunately there are so many that some really great examples can get lost in the noise. As a follow-up to my previous post of iPad gems, here are some more amazing implementations of great user…

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Why Usability Testing Matters: A Newbie’s Perspective

As a designer, I’m a perfectionist. I enjoy solving problems, analyzing human intuition, and testing all the available research tools to turn ideas into something viable and realistically executable. This heuristic, analytical approach to design was what shifted me from advertising into software in the first place. I enjoyed leading creative teams, driving process innovation,…

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Rethinking Online Mass Registration

Last weekend I went through another terrible online registration experience when trying to buy a ticket for a popular regional beer release. Over the last few years, I’ve had similarly poor experiences for high demand, online, mass registration events. I’m continually surprised that companies specializing in online registration services struggle to deliver positive customer experiences….

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Also posted in Reviews, Usability, Web | Tagged , , , , , | 4 Comments

A Strategic Approach to Wireframing

There are as many wireframing methods as there are designers out there. We all have our preferred set of tools and techniques as well as our own visual languages. Some designers use wireframing or prototyping tools, some create them by hand, and some use a combined approach. As a designer, I find (regardless what method…

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Also posted in Visual Design | Tagged | Leave a comment

Test-Driven Design

User Testing

The other day, I was having a conversation with a colleague about some user testing she was looking to do on a project. “I need to get permission from the client,” she said, “and even once we do it, I’m not sure how much information it will provide. We’ve already done a few tests already;…

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Also posted in Usability | Tagged , , , , | 2 Comments

Content Without Context Is Dead

As designers of web applications, it’s vital that we understand and incorporate the user’s context when considering how to provide the best experience for them. Specifically, paying attention to the needs of your users and the context in which they live is the beginning of figuring out what content to serve up. Peter Morville’s venn…

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Rapid Prototyping with Middleman and Bootstrap

Early this year, I was on a project that required prototyping various ideas that were being gathered during the user research phase. I needed a tech stack that allowed me to quickly build and test ideas in the browser. I needed something quicker and more robust than HTML and CSS, but not something as heavy…

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Also posted in Tools | Tagged , , | 1 Comment

Where Is the Offline View Pattern?

In mobile application development, many interfaces that are ultimately displaying remote data need to provide an offline mode. This usually implies said data is cached locally on the device at some point, and a protocol is in place to update that data and refresh the view. I think there’s a pattern here, though I can’t…

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Also posted in Design & Development, Mobile | Tagged , , , | Comments closed

Creating Passionate Users Means Providing Good Content

If you’ve ever sat down to an exquisite meal, your experience is the final moment in a myriad of carefully-orchestrated events leading up to it. The chef has designed each bite to build on the one before, creating a delicate, yet alluring balance of the senses. Meticulous detail poured into the preparation all comes down…

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Offside – How Being A Linesman Helps My Testing

Kids Playing Soccer

Now that I’m settling into life in Grand Rapids after my move over from England, I wanted to start connecting with the local community. I’ve already made contact with the GR Testers but wanted to connect more, so I followed one of my other passions, soccer. Getting a bit old in the legs to play,…

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Also posted in Testing | Comments closed