UX Wins & Sins: Winc

Welcome to UX Wins & Sins, the blog series that reviews popular products and digital experiences to glean design lessons from what’s working (the wins!) and what’s not (the sins). For this post, we’re kickin’ it nine to wine🍷 and reviewing Winc, a millennial-targeted wine club that aims to make palate education and wine delivery […]

Design Thinking Toolkit, Activity 16 – How Might We…?

Hoping to turn problems into opportunities for design? Look no further than How Might We (HMW). This is a classic Design Thinking activity—and simple, to boot. Begin with a problem area that is challenging for a person/organization/system/environment/etc., and add HMW, reformatting the problem to suggest that a solution is possible.

Design Thinking Toolkit, Activity 15 – How to Make Toast

Asking clients to explain how nuanced and complex systems work can be a daunting task. Add to that the fact that each participant may have a unique approach to explaining a process, and you might just be left with a confusing workflow that’s missing key information. “How to Make Toast” can help prepare your group […]