Design Thinking Toolkit, Activity 21 – How Can I Help…?

You’ve conducted user interviews and now need to identify problem statements or areas of opportunity. This activity will give you a quick structure to begin synthesizing feedback and framing your thoughts. This is part of our series on Design Thinking Methods and Activities. You’ll find a full list of posts in this series at the […]

Design Thinking Toolkit, Activity 20 – 2×3

You’ve identified a problem and maybe even asked, “How might we…?” Now it’s time to think of some fast solutions. 2×3 can kickstart quick prototyping and ideation. It’s great as a warmup for more detailed or complex solution-building activities. This is part of our series on Design Thinking Methods and Activities. You’ll find a full […]

Design Thinking Toolkit, Activity 19 – The Perfect Morning

Do you want the customer’s perspective on a workflow or process? Are you trying to discover which touchpoints are the most meaningful to your customers? The Perfect Morning is the activity for you. This is part of our series on Design Thinking Methods and Activities. You’ll find a full list of posts at the end […]

Design Thinking Toolkit, Activity 18 – What’s On Your Radar?

Looking for a great icebreaker or a quick way to gather folk’s thoughts or overall impressions? Wondering what a stakeholder’s highest priority is? Look no further than What’s On Your Radar? This is part of our series on Design Thinking Methods and Activities. You’ll find a full list of posts in this series at the […]

UX Wins & Sins: HidrateSpark 3

Welcome to UX Wins & Sins, the blog series that reviews popular products and digital experiences to glean design lessons from what’s working (the wins!) and what’s not (the sins). Splish, Splash!💧We’re taking a hydrating bath with the HidrateSpark 3, an intake-monitoring, Las Vegas light show of a water bottle. Photo credit to HidrateSpark. Design […]

UX Wins & Sins: Winc

Welcome to UX Wins & Sins, the blog series that reviews popular products and digital experiences to glean design lessons from what’s working (the wins!) and what’s not (the sins). For this post, we’re kickin’ it nine to wine🍷 and reviewing Winc, a millennial-targeted wine club that aims to make palate education and wine delivery […]

Villainous Personas – Anticipating the Users You Don’t Want

You know and use personas for a majority of your projects, but I’m here to tell you that you may have missed a category of user. A very important one. A not-so-friendly one.

Design Thinking Toolkit, Activity 17 – Alter Egos

Ever wondered how Steve Jobs might tackle a problem? What if Angela Merkel were leading your project? How would Judge Judy get to the bottom of it? What would Trevor Noah say about that approach? This activity, Alter Egos, helps explore different ideas through the lens of others and provides new perspectives.

Design Thinking Toolkit, Activity 16 – How Might We…?

Hoping to turn problems into opportunities for design? Look no further than How Might We (HMW). This is a classic Design Thinking activity—and simple, to boot. Begin with a problem area that is challenging for a person/organization/system/environment/etc., and add HMW, reformatting the problem to suggest that a solution is possible.

Design Thinking Toolkit, Activity 15 – How to Make Toast

Asking clients to explain how nuanced and complex systems work can be a daunting task. Add to that the fact that each participant may have a unique approach to explaining a process, and you might just be left with a confusing workflow that’s missing key information. “How to Make Toast” can help prepare your group […]

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By: Kimberly Crawford

Author: Kimberly Crawford