I keep a running list of blog post ideas. As I find myself facing interesting design, project management, or interpersonal problems to solve, I jot them down. The hope is that one day, I will craft a nice blog post out of each of them. For over two years, I have had an item on […]
If you were to google how to facilitate a remote workshop, you’d find a lot of articles on which tools to use and even some opinions that you shouldn’t host a remote workshop at all. How can you bring your superstar facilitation skills to the table and create a remote workshop experience that’s both enjoyable […]
There are hundreds of methods for planning workshop activities. In fact, one of my favorite resources is Vijay Kumar’s 101 Design Methods. By combining these methods, designers can create engaging workshops that bring people together to solve problems in just a couple of hours or over a few days. Regardless of how long the workshop […]
You know and use personas for a majority of your projects, but I’m here to tell you that you may have missed a category of user. A very important one. A not-so-friendly one.
Being a software designer has many perks. I get to work with cool new technology each day. I get to build tools that make people’s lives better. The compensation and benefits certainly are not bad either—it’s nice to not worry about how I’ll pay the bills, and you’ll never hear me complain about dogs being […]
Engaging a product’s users early in the process enables the team to gather information about user needs and make user-driven decisions out of the gate. But some software developers might worry, “What if users ask for features that we can’t deliver right away, or worse, can’t deliver at all?”
Ever wondered how Steve Jobs might tackle a problem? What if Angela Merkel were leading your project? How would Judge Judy get to the bottom of it? What would Trevor Noah say about that approach? This activity, Alter Egos, helps explore different ideas through the lens of others and provides new perspectives.
The “Hopes and Fears” Design Thinking exercise is a great way to foster discussion around our client’s worries and hopes about the project, especially early on in the process. For a recent project, I was researching ways to get more actionable output from the exercise. I found a fantastic blog post from Innovator Ltd on […]
Most people call them “exceptions.” We call them “Last Thursdays.” I’ve mentioned this term in a couple of my previous blog posts, and I think it’s important to touch on it one more time, to better explain what it means, and to discuss how changing the name has helped us communicate more effectively with our […]
Hoping to turn problems into opportunities for design? Look no further than How Might We (HMW). This is a classic Design Thinking activity—and simple, to boot. Begin with a problem area that is challenging for a person/organization/system/environment/etc., and add HMW, reformatting the problem to suggest that a solution is possible.