You know and use personas for a majority of your projects, but I’m here to tell you that you may have missed a category of user. A very important one. A not-so-friendly one.
Along with learning new business domains as I work on new projects, I also try to pick up new tools and techniques to help my testing. Recently, I’ve started learning more about some tools that help me get a better understanding and view of the app I’m testing.
I think it’s fair to say that, in general, designers prefer a blank canvas—a fresh start. But that’s not always the case. Sometimes we have to take over legacy projects or step into projects that are ongoing. There are a few ways to make sure the engagement is positive for the client and fulfilling for […]
Being a software designer has many perks. I get to work with cool new technology each day. I get to build tools that make people’s lives better. The compensation and benefits certainly are not bad either—it’s nice to not worry about how I’ll pay the bills, and you’ll never hear me complain about dogs being […]
Engaging a product’s users early in the process enables the team to gather information about user needs and make user-driven decisions out of the gate. But some software developers might worry, “What if users ask for features that we can’t deliver right away, or worse, can’t deliver at all?”
Ever wondered how Steve Jobs might tackle a problem? What if Angela Merkel were leading your project? How would Judge Judy get to the bottom of it? What would Trevor Noah say about that approach? This activity, Alter Egos, helps explore different ideas through the lens of others and provides new perspectives.
You’ve probably heard of the Netflix show “Tidying Up,” where Marie Kondo works with families to help them organize and declutter their homes. While watching the show, I couldn’t help noticing the parallels with software design.
I just returned from traveling and wanted to highlight some good design I saw: the mobile ticket display for Chicago’s Metra (suburb commuter) trains.
The “Hopes and Fears” Design Thinking exercise is a great way to foster discussion around our client’s worries and hopes about the project, especially early on in the process. For a recent project, I was researching ways to get more actionable output from the exercise. I found a fantastic blog post from Innovator Ltd on […]
I’m sure many of you have come across errors like the one above when you are surfing the internet or using an app. Your first reaction might be, “Who tested that?” You know your site and app would never have an error like this in production! Or would it? Here are a few reasons why […]