The “Hopes and Fears” Design Thinking exercise is a great way to foster discussion around our client’s worries and hopes about the project, especially early on in the process. For a recent project, I was researching ways to get more actionable output from the exercise. I found a fantastic blog post from Innovator Ltd on […]
Most people call them “exceptions.” We call them “Last Thursdays.” I’ve mentioned this term in a couple of my previous blog posts, and I think it’s important to touch on it one more time, to better explain what it means, and to discuss how changing the name has helped us communicate more effectively with our […]
Hoping to turn problems into opportunities for design? Look no further than How Might We (HMW). This is a classic Design Thinking activity—and simple, to boot. Begin with a problem area that is challenging for a person/organization/system/environment/etc., and add HMW, reformatting the problem to suggest that a solution is possible.
Wireframes are not just for designers! As a software maker, you can and should be using them to eliminate risk and validate concepts. These tools benefit the entire team, and they can be created by any member of the team. This crash course will teach you why wireframes are important, when you should utilize them, […]
Asking clients to explain how nuanced and complex systems work can be a daunting task. Add to that the fact that each participant may have a unique approach to explaining a process, and you might just be left with a confusing workflow that’s missing key information. “How to Make Toast” can help prepare your group […]
If you’ve watched as many YouTube videos as I have, you’ve inevitably seen some ads for Master Classes. These are online classes taught by some of the most renowned names in their respective industries—Ron Howard on directing, Gordon Ramsey on cooking, Steph Curry on dribbling and shooting, etc. In the ad for Malcom Gladwell’s class […]
Welcome to our series on Design Thinking Methods and Activities. You’ll find a full list of posts in this series at the end of the page. Today’s activity is I Like, I Wish, What If.
Welcome to our series on Design Thinking Methods and Activities. You’ll find a full list of posts in this series at the end of the page. If you’re new to the Design Thinking Toolkit, check out the introductory post to learn more about design thinking. For those who have been along for the entire ride […]
Welcome to our series on Design Thinking methods and activities. You’ll find a full list of posts in this series at the end of the page. Grab your dots! It’s time to Visualize the Vote.
As a software designer, it is inevitable that at some point in time, you’ll need to hand your design files off to someone else. That person may be another designer within your organization, a designer within a client’s organization, or perhaps not even a designer at all. I’ve been fiddling with different ways to bundle […]