UX/Design Techniques

Wireframing for Non-Designers – A Crash Course

Wireframes are not just for designers! As a software maker, you can and should be using them to eliminate risk and validate concepts. These tools benefit the entire team, and they can be created by any member of the team. This crash course will teach you why wireframes are important, when you should utilize them, […]

Design Thinking Toolkit, Activity 15 – How to Make Toast

Asking clients to explain how nuanced and complex systems work can be a daunting task. Add to that the fact that each participant may have a unique approach to explaining a process, and you might just be left with a confusing workflow that’s missing key information. “How to Make Toast” can help prepare your group […]

Writing Context Scenarios? Start at the End

If you’ve watched as many YouTube videos as I have, you’ve inevitably seen some ads for Master Classes. These are online classes taught by some of the most renowned names in their respective industries—Ron Howard on directing, Gordon Ramsey on cooking, Steph Curry on dribbling and shooting, etc. In the ad for Malcom Gladwell’s class […]

Hacking a Product Roadmap for Uncertain Circumstances

Product roadmaps have long been used to illustrate the direction of product development, including how much time the project will take to complete, what tasks need to be completed, and who is responsible for those tasks. In my experience, a roadmap has been the best tool to align the team and leadership around the same […]