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UX/Design Techniques

Using Sketch Symbols to Build a Dynamic Breadcrumb

Using symbols in Sketch helps maintain consistency when building out design components. But how can we ensure that our breadcrumb component is dynamic?

UX/Design Techniques

Designers, Let’s Chat about Infinite Scrolling

If you're building a time-based platform, infinite scrolling will suck users in and make discovery easy. But if your users are trying to accomplish a goal, do us all a favor and st

UX/Design Techniques

How to Facilitate a Remote Workshop

I recently facilitated a successful remote Design Thinking workshop. Thanks to a lot of preparation and a knowledgeable, engaged team, we had great results.

UX/Design Techniques

Six Principles for Planning and Facilitating a Workshop

With these methods, designers can create engaging workshops that bring people together to solve problems in just a couple of hours or over a few days.

UX/Design Techniques

Villainous Personas – Anticipating the Users You Don’t Want

How to think about the users you don't want so you can prevent, block, or report them from engaging in the experience you are building.

UX/Design Techniques

Not All Software Design Is Shiny. Here’s How to Cope with That.

Not all of the software you create will be groundbreaking and eye-catching. Here are a few methods for keeping the spark bright during the duller projects.

UX/Design Techniques

Engaging Users in Research without Opening Pandora’s Box

How to facilitate focused user testing or research sessions while avoiding the pandora's box of software product feature requests.

UX/Design Techniques

Get More Value from “Hopes and Fears” with a Quadrant Map

Once you've mapped out your hopes and fears, evaluate (and then track) the fears as potential risks. Which are likely? Which are the most dangerous?

UX/Design Techniques

Using “Last Thursdays” to Discuss Exceptions with Users

When you teach a user not to think about exceptions as "bad," they're eager to share all the alternative ways that similar tasks need to be performed.

UX/Design Techniques

Wireframing for Non-Designers – A Crash Course

Wireframes benefit the entire team, and they can be created by any member of the team. I'll give you the whys, whens, and hows of wireframes for software.

UX/Design Techniques

Writing Context Scenarios? Start at the End

Most context scenarios are hyper-focused on how users interact with the app. Writing them backwards opens you to new possibilities and diverging scenarios.

UX/Design Techniques

How to Bundle & Deliver Design Assets Properly

I’ve been fiddling with different ways to bundle up deliverables over the years, while simultaneously growing more frustrated with the state of design deliverables I’ve received fr

UX/Design Techniques

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