Maker-Client Communication

Project & Team Management

3 Clients that Should Spend More Time in the Research, Design, and Planning Phase

The ideal research, design, and planning phase gives the team important information before the client commits a large amount of capital.

Project & Team Management

Getting Client & Consultant Teams to Communicate During Software Projects

When two teams work together on custom software, you need to prioritize communication strategies. Otherwise, you'll find yourself flailing in disorganized tasks and misaligned expe

Project & Team Management

6 Best Practices for Nailing a Remote App Demo

Go in with a strategy. There's only so much you can cover. Know specifically what inputs you'll use and where you'll need to click.

Project & Team Management

3 Things I Wish Developers Understood About Communicating with Clients

Successful client/consultant relationships take communication and understanding – not just of business needs but of the client representative's situation and needs.

Project & Team Management

Three Steps to Setting Expectations in Software Development

If there's one thing that can help guarantee the success of a software project, it is to ensure that everyone's expectations about the project are aligned.

Project & Team Management

Consulting Under Pressure

High-pressure consulting situations can be tricky in the heat of the moment, and how you handle them can form a lasting impact on your client.

Project & Team Management

Bringing the Customer Along Is Worth It

Don't pass up the little opportunities to build trust and credibility with your customers. It's never wasted time to engage them throughout a project.

Project & Team Management

Accounting for Bringup Time on Software Projects

Initial progress is always slow and hard to estimate. Things take...a while. But what if we need to deliver a working prototype after, say, 3 iterations?

Project & Team Management

Three Ways to Make Your Client’s Life Easier

In my experience, the best way to care for your client is to make things easy for them.

Project & Team Management

How to Apply Control Engineering Theory to Your Relationships

How to leverage the three components of a PID loop to address problems and improve your relationship with clients (and everybody else).

Growing as Makers

How Teaching Board Games Makes Me a Better Consultant

Sometimes we don't need traditional methods to grow as consultants. Non-traditional methods like teaching board games can greatly improve our skills.

Project & Team Management

What Do Clients Need from Consultants? Options and a Recommendation

A good consultant identifies a problem and helps resolve it. A great consultant listens and identifies options, but ultimately yields decision making power.