A Structure for Collecting Useful Customer Feedback

Every product team strives to create a strong connection with the customers they serve. Keeping a finger on the pulse of what customers find valuable increases your chances of building products that they will buy and use loyally. As a software product owner, I’ve been directly involved with various initiatives to gather customer feedback. One […]

Balanced Team is Coming to Grand Rapids in 2015

Update February 2015: Tickets for the event are now on sale! Early bird tickets are available through mid-February; standard tickets will be available after that. Please visit the Balanced Team 2015 Grand Rapids website for more information. We’re excited you’ll be joining us. See you soon! Many teams and organizations struggle with the question, “How […]