Emotional Intelligence, Part 3 – Improving Your Relationship Management

This is the third in a series on the excellent book Emotional Intelligence 2.0 by Drs. Travis Bradberry and Jean Greaves. The book segments emotional intelligence into four areas: self-awareness, self-management, social awareness, and relationship management. In this post, I will point out three specific tactics for improving relationship management. Relationship management is handy when […]

Emotional Intelligence, Part 2 – Improving Your Social Awareness

This is the second in a series on the excellent book Emotional Intelligence 2.0 by Drs. Travis Bradberry and Jean Greaves. The book segments emotional intelligence into four areas: self-awareness, self-management, social awareness, and relationship management. In this post, I’d like to point out three specific tactics for improving social awareness. The authors do a […]

Emotional Intelligence, Part 1 – Improving Your Self-Management

This is the first in a series on the excellent book Emotional Intelligence 2.0 by Drs. Travis Bradberry and Jean Greaves. What’s emotional intelligence? To summarize: We’re all humans, we all have emotions, and despite what we might tell ourselves, our emotions dictate our gut-level decisions and responses. Emotional intelligence skills kick in when it’s […]

Tips for Making Persuasive Arguments

We can all agree that making persuasive arguments is both exceedingly critical to collaboration and exceedingly difficult. Thus, I’ve been delighted to work through a book on persuasion–The 7 Triggers to Yes. It’s a new favorite of mine, and in this post, I’ll share the seven triggers, discuss one in more detail, and describe some […]

Three Great Talks at Next Month’s GLSEC 2016

This year’s Great Lakes Software Excellence Conference (GLSEC) will be held Monday, May 16 at GVSU’s Eberhard Center in downtown Grand Rapids. This year’s theme is The Mobile Movement. GLSEC will have fifteen talks this year, spread across three rooms. I won’t be able to attend all of them, but there are three I’d be […]