Great Consultants Provide Great Options: Active Problem Solving in Three Steps

Problems in life are often fuzzy; thus, finding solutions is also fuzzy. One response is to turn to a peer and say, “Tell me what to do”—a passive approach. But great consultants understand the problem, turn to their clients and say, “Here are some options and a recommendation”—an active approach.

Three Reasons to Say No

We’ve all been there–a coworker, a friend, or an organization approaches you and asks if you can do something: “Can you host the XYZ meetup tonight?” You want to say, “Yes! of course!” because who doesn’t want to be helpful? But I know what you’re thinking… “Ugh, really, another thing? Fine, I’ll cancel going to […]

Emotional Intelligence, Part 3 – Improving Your Relationship Management

This is the third in a series on the excellent book Emotional Intelligence 2.0 by Drs. Travis Bradberry and Jean Greaves. The book segments emotional intelligence into four areas: self-awareness, self-management, social awareness, and relationship management. In this post, I will point out three specific tactics for improving relationship management. Relationship management is handy when […]

Emotional Intelligence, Part 2 – Improving Your Social Awareness

This is the second in a series on the excellent book Emotional Intelligence 2.0 by Drs. Travis Bradberry and Jean Greaves. The book segments emotional intelligence into four areas: self-awareness, self-management, social awareness, and relationship management. In this post, I’d like to point out three specific tactics for improving social awareness. The authors do a […]

Emotional Intelligence, Part 1 – Improving Your Self-Management

This is the first in a series on the excellent book Emotional Intelligence 2.0 by Drs. Travis Bradberry and Jean Greaves. What’s emotional intelligence? To summarize: We’re all humans, we all have emotions, and despite what we might tell ourselves, our emotions dictate our gut-level decisions and responses. Emotional intelligence skills kick in when it’s […]

Tips for Making Persuasive Arguments

We can all agree that making persuasive arguments is both exceedingly critical to collaboration and exceedingly difficult. Thus, I’ve been delighted to work through a book on persuasion–The 7 Triggers to Yes. It’s a new favorite of mine, and in this post, I’ll share the seven triggers, discuss one in more detail, and describe some […]