UX Lessons from Ford’s MyFord Touch Fiasco

Earlier this summer, it was announced that in response to customer feedback, Ford is bringing back buttons to its MyTouch in-car infotainment system. My response: Well, Duh. I’ve written previously about about my appreciation for Ford’s UI design, featuring my ’01 F150 pickup. Since then, I have traded in my old truck for its younger, […]

AJAX Interactions Need Activity Indicators

AJAX interactions from the client to the server are wonderful for user experiences. With a little JavaScript magic, form submissions, data loading, and any other interaction of the server can be done without reloading the page. One can build web applications all on one page with JavaScript frameworks like Backbone.js and Ember.js. The magic of […]