You've made a big investment in creating a custom software package, and you want it to last for years to come. That means software project maintenance.
Often, a software project starts full of promise but becomes too expensive to keep running, ending in death due to lack of project maintenance.
With a strong transition plan and a clean exit, you will feel better about the position you’ve left both the project and team in.
Before handing off a maintenance project, here are items you should document or get from the client or the previous person who worked on it.