There’s a perceived divide between “traditional” designers (who work in print and branding) and software designers. But the reality is, most of us received the same foundational education and follow the same design principles. The tools and outcomes are often different, but the ingredients have a lot in common.

I’ll admit it. I’m that designer. I’m constantly sticking my phone in peoples’ faces and exclaiming, “Look how cool this is!” But I’m never talking about a specific product or trending meme. I’m always talking about a unique and delightful interaction within an application—the thing that gives me the “warm fuzzies”—the microinteractions.

Practicing empathy is for more than designers. Having empathy makes you a better designer software consultant. The notion that being empathetic can make you a better consultant is not a new one. The word “empathy” is thrown around a lot in software, but usually in a buzzword-like fashion. So, what does being empathetic mean in […]