In a previous role, I took any chance to better understand how my product could satisfy the needs of my market. A beta release provides that opportunity.
When time and budget are especially constrained, teams can still channel the customer’s voice into what they build through adopting a hypothesis mindset.
Having a hypothesis mindset includes having someone on the product team spend a tremendous amount of time talking to and empathizing with the customer.
Having a project glossary in your product development documentation will help build a baseline shared vocabulary for your project team and stakeholders.
Successful client/consultant relationships take communication and understanding – not just of business needs but of the client representative's situation and needs.