Six Months with an Apple Watch

When Tim Cook announced the Apple Watch earlier this year, he pitched it as: “a watch, a new way to connect with each other, and a comprehensive health and fitness companion.” As a software designer who’s been using this watch for six months, I’ve formed some opinions about how successfully these claims have been met […]

Does Empathy for Users Blind Us?

For years, the professional software community has agreed that empathy is a good thing. If you can be empathetic, you stand a better chance of creating the sort of software that your users will use and value. After all, once we’re in the head of our users, we should automatically understand exactly what it is […]

Embracing Diversity in the Workplace

The workforce is changing, growing more diverse is many areas. In The Top 10 Economic Facts of Diversity in the Workplace, Sophia Kerby and Crosby Burns note that according to a study by McKinsey & Company: “The increase in women’s overall share of labor in the United States—women went from holding 37 percent of all jobs […]