The Benefits of Ruthless Collaborative Critique

Communication is difficult. And we’ve all seen reports that needed better peer review, important yet confusing emails, presentations that could have been much, much better, etc. In my experience, many of these situations could have been avoided if the creator had gotten the honest feedback they were asking for. Unfortunately, many people are afraid to […]

How to Apply Control Engineering Theory to Your Relationships

Managing a long-term client relationship, or any relationship for that matter, takes work. You have two organizations, each with its own business goals, attempting to interact with one another through two or more people. Those people also each have their own personal goals and their own way of interpreting and applying all of these goals […]