How to Ensure a Successful Mobile App Release

Releasing a new version of a mobile app can be a stressful process. The first few times you do it, your customer base is probably pretty small, so it doesn’t feel like a very big deal. However, after your user base grows into the thousands, the pressure really starts to build. The fear of releasing […]

Four Project Management Lessons from March Madness

As I write this, we’re in the midst of another March Madness college basketball tournament season. Last-second game-winning shots, upsets, Cinderellas, and busted brackets abound. If you’re going to win your office pool, it’ll take a combination of skill and luck. Once the dust clears and the nets have been cut down, here are four […]

Get More Value from “Hopes and Fears” with a Quadrant Map

The “Hopes and Fears” Design Thinking exercise is a great way to foster discussion around our client’s worries and hopes about the project, especially early on in the process. For a recent project, I was researching ways to get more actionable output from the exercise. I found a fantastic blog post from Innovator Ltd on […]

Reviving the Handwritten Thank-You Note: Tips, Tools, and a 4-Sentence Template

I’m pretty sure you already think handwriting thank-you notes is a good move. So why don’t you more often? Does it seem old-fashioned? Too much work? Overly time-consuming? Not sure what to say? Do you associate it with obligatory notes to Aunt Martha, thanking her for your itchy birthday socks?