Should You Build New Software or Buy It? – It Comes Down to Cost vs. Control

You need a serious piece of software to help run your business—an Enterprise Resource Planning (ERP) system. Maybe you’re replacing what you’ve got, or maybe you’re outgrowing your paper processes. You’ve looked around, but you don’t see anything for sale that exactly meets your needs. And now you’re considering building your own.

The Vistage Issue Processing Framework – A New Sales Tool

I recently joined a local Vistage group run by Steve Johandes. Vistage is a peer-to-peer membership organization for CEOs, business owners, and executives of small- to mid-size businesses. Vistage has a powerful issue processing framework that I really enjoy. It’s effective at getting to the root issue of a problem that someone is facing, and it […]

You Can’t Always Outwork the Requests! (How to Reduce an Overloaded Queue)

We’ve all been there—that moment when you realize you’ve bitten off a little more work than you can handle. Interestingly, the more you increase your skill level, the more often you find yourself in this situation. It stands to reason; people like to assign work to competent and talented people.

Finding a Win-Win in Difficult Situations

There are some extremely smart and creative people in the tech world. Surprisingly, many of them struggle with the simple concept of finding a win-win situation when adversity strikes. I’ve observed that it’s common for developers to see a difficult circumstance as a win-lose, lose-win, or worse yet, a lose-lose proposition. These situations can seem […]