There are hundreds of methods for planning workshop activities. In fact, one of my favorite resources is Vijay Kumar’s 101 Design Methods. By combining these methods, designers can create engaging workshops that bring people together to solve problems in just a couple of hours or over a few days. Regardless of how long the workshop […]
Starting a project with a new team and a new client can be challenging. Everyone is dedicated to understanding the problem space and the project needs. At the same time, we’re learning how to work with each other, sometimes for the first time. We’ve found 4 questions that bring the team together in alignment and […]
Engaging a product’s users early in the process enables the team to gather information about user needs and make user-driven decisions out of the gate. But some software developers might worry, “What if users ask for features that we can’t deliver right away, or worse, can’t deliver at all?”
I am a big note taker, mostly because I tend to be forgetful. No matter how significant or recent a discussion may be, I often forget the details of what was said or decided–unless I take effective notes.
What’s software design? It’s about making technology easier and more valuable for people to use. Professional software designers do far more than “make software pretty.” They make sure that software works for people.
My work as a digital designer has focused on creating digital experiences for (mostly) desktop or laptop users. When I’m designing in Sketch, what I see is really close to what I’ll see in the finished interaction. But what about designing for mobile or tablet apps? It can be easy to underestimate the size of […]
Product roadmaps have long been used to illustrate the direction of product development, including how much time the project will take to complete, what tasks need to be completed, and who is responsible for those tasks. In my experience, a roadmap has been the best tool to align the team and leadership around the same […]
You’re about to launch the MVP of your product—but in the background, there’s a never-ending stream of feature requests from stakeholders who have waited months (if not longer) for their idea to reach the top of the list. Where do you begin to prioritize these requests and foster shared ownership of the outcomes?
Most designers would agree that in our day-to-day work of creating the next big thing for our business, we try to make all the right decisions. But, for one reason or many, we often fall short. On the way to making a brilliant idea, we get to almost brilliant. Almost.
At some point in every project, we are asked, “How does this product/service create value for our customers?” or better yet, “How might we create value for our customers?” Customer Journey Maps are well suited to answer these questions.