Hacking a Product Roadmap for Uncertain Circumstances

Product roadmaps have long been used to illustrate the direction of product development, including how much time the project will take to complete, what tasks need to be completed, and who is responsible for those tasks. In my experience, a roadmap has been the best tool to align the team and leadership around the same expectations.

During a recent mobile app project, our team wanted to align with leadership and needed a way to communicate our progress to other departments. A product roadmap would have been a perfect solution, but we knew that as soon as we had a draft, it would be out of date. Read more on Hacking a Product Roadmap for Uncertain Circumstances…

Software Feature Prioritization – Pruning the Product Tree

You’re about to launch the MVP of your product—but in the background, there’s a never-ending stream of feature requests from stakeholders who have waited months (if not longer) for their idea to reach the top of the list. Where do you begin to prioritize these requests and foster shared ownership of the outcomes? Read more on Software Feature Prioritization – Pruning the Product Tree…

How to Make a Customer Journey Map for Experience Design

At some point in every project, we are asked, “How does this product/service create value for our customers?” or better yet, “How might we create value for our customers?” Customer Journey Maps are well suited to answer these questions. Read more on How to Make a Customer Journey Map for Experience Design…