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Design Thinking

UX/Design Practices

Adapting Design Thinking Methods to a Team’s Cultural Dimensions

When you bring design thinking to a hierarchical, competitive, risk-avoidant culture, who needs to change? Sometimes, there's room for everyone to adapt.
UX/Design Techniques

Get More Value from “Hopes and Fears” with a Quadrant Map

Once you've mapped out your hopes and fears, evaluate (and then track) the fears as potential risks. Which are likely? Which are the most dangerous?
UX/Design Techniques

The Untapped Value of Play in Design

If we think of play as "trying out lots and lots of different options to get information about how the world works," then it's an incredibly powerful tool for designers.
Extracurricular Activities

Design and Dance, a Graceful Pairing

I was surprised to find a several dancers who are also designers and developers. I believe there are a few key habits that designers can hone through, or borrow from, dancing.
UX/Design Practices

How to Make a Customer Journey Map for Experience Design

Customer journey maps help visualize experiences, identify opportunities, and create value. Here's my process, plus an an example journey map.
Project & Team Management

A Better Approach to Collaborative Problem Solving

We can overcome team dysfunction during collaborative problem solving with a better working agenda and a few simple social protocols.
Planning Your Project

Don’t Skimp on Research, Design, and Planning

There are ways to bring a piece of software to life—not all of them good. An RDP identifies the right product to build and the right path to get there.
Evolving the Industry

Social Weight, Needy Devices, & the Need for Continuity – Key Takeaways from O’Reilly Solid

The intersection of software and hardware is rich with opportunities in every space — business, manufacturing, consumer products, and social good.
Growing as Makers

Florence Knoll: Defining Modern

I can only learn, strengthen myself, and improve my ability to solve problems by reaching across multiple disciplines.
Growing as Makers

Review: ‘Design & Thinking’ Movie and Discussion

My short review of the Design + Thinking movie and a follow-up panel conversation.
Personal Optimization

Inspiration & Insights from 2013

I was reminded this year to be a student, change attitudes through action, strive for balance, and focus on value delivered rather than work completed.
UX/Design Practices

What Are the Categories of Design?

A brief review of the categories of design, courtesy of Bettina von Stamm's book "Managing Innovation, Design, and Creativity."

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