I had the opportunity to attend the HCI Employee Engagement conference in Denver recently and really enjoyed Bek Chee’s talk, “Beyond On-Boarding: Using ‘Day Zero’ Engagement to Kickstart the New Hire Experience.” Read more on Five Touchpoints for Kickstarting the New Hire Experience…
Business Practices
Three Ways to Increase Employee Well-Being & Improve Business Outcomes
Imagine setting off with a group of strangers for a yearlong journey into the wilderness. You must all work together to overcome the dangers you’ll face along the way. Now imagine that the group’s leaders seem much more concerned with their own personal security and success than yours. This is a pretty stressful situation, right?
Unfortunately, that type of stress is what many folks feel at work, and it’s terrible for their happiness, engagement, and health. Read more on Three Ways to Increase Employee Well-Being & Improve Business Outcomes…
Onboard New Clients Like New Employees to Start Projects Off Right
Once you’ve sold work to a new client, you can focus all your attention on doing good work, right? Not exactly.
Before you simply drop the client into the mix, it’s a good idea to invest some time in your relationship. Read more on Onboard New Clients Like New Employees to Start Projects Off Right…
Setting Up KPIs and a Dashboard at Your Software Consultancy
Your secret weapon is data. You have lots of it. It lives in different systems and with different people in your company. But data itself does no good if you can’t turn it into information–information that is aligned to your business strategy and on which you can act to reach your goals. Read more on Setting Up KPIs and a Dashboard at Your Software Consultancy…
The Vistage Issue Processing Framework – A New Sales Tool
I recently joined a local Vistage group run by Steve Johandes. Vistage is a peer-to-peer membership organization for CEOs, business owners, and executives of small- to mid-size businesses.
Vistage has a powerful issue processing framework that I really enjoy. It’s effective at getting to the root issue of a problem that someone is facing, and it helps identify constructive next steps. Read more on The Vistage Issue Processing Framework – A New Sales Tool…
Monitoring Past Due AR with Xero and Slack
Monitoring accounts receivable (AR) is something that all companies do. Generally, this is a function of the accounting department.
The challenge is: Who is responsible for following up when AR is past due? Read more on Monitoring Past Due AR with Xero and Slack…
Carl Erickson on Urban Offices, Being a Good Neighbor, and the Value of Proximity
Atomic Object was recently named to the Inner City 100, a list of America’s fastest-growing companies with headquarters in older urban neighborhoods. It’s an annual recognition from the Initiative for a Competitive Inner City, featured in Fortune Magazine.
I sat down with Atomic CEO Carl Erickson to talk about why Atomic keeps choosing Wealthy Street, and what Atomic and the neighborhood have to offer each other. Read more on Carl Erickson on Urban Offices, Being a Good Neighbor, and the Value of Proximity…
Selling with Your Head and Your Heart – The New ABCs of Sales
When I first entered the world of software consulting, I was a project manager at another firm. My job was to ensure that we delivered on the promises we made to our clients to make great software. In those early days, I felt project success required certainty in the scope, budget, and time frame. If the client’s expectations were clear and the budget adequate, we would deliver. Read more on Selling with Your Head and Your Heart – The New ABCs of Sales…
On Planning My Own Onboarding & Training at Atomic
I’ve recently made an exciting change and joined Atomic Object in a leadership position. I am now participating in a very unique onboarding experience. What makes it so different is that I am driving the pace and direction of my onboarding. I wanted to share what I’ve learned through this experience in hopes that it may improve onboarding programs in other organizations.
Read more on On Planning My Own Onboarding & Training at Atomic…
Short-Handed Management Model – Five Practices that Make it Work
Good management at Atomic is putting people in the right context for success and getting out of their way. In other words, we hire trustworthy people, then trust them.
At lot goes into that simple statement. Read more on Short-Handed Management Model – Five Practices that Make it Work…